i have a policy of no email gets left behind. it's quite simple - if you give me the courtesy and respect of thinking, drafting, and sending an email, the least i think i can do is to return the courtesy and respect. common decency in my mind.
obviously then i've got a ton of emails to read and respond to. so the below is an process created through 3 years in a corporate job, 2 years in business school, and 3 years as an entrepreneur. so yeah, it should be pretty robust across industries.
- scan subject line for clues about content and direction
- open the email
- see my positioning as a BCC, CC, or direct addressee to gain clues on importance
- scan email content and drive for one or two action items
- sometimes the action item is one that will take some analysis and time. in that case i usually file that action item in Wunderlist or Boomerang it to myself at a later time.
Love to hear what email processes you use via Twitter